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Start with the requirement.
Tell us what needs to be deployed, supported, repaired or investigated. Useful context helps us respond with useful next steps.
A good first message includes
What is happening, where, and when.
Include the business impact, number of people or sites involved, any fixed dates, the current environment and what a successful result looks like.
Bulls Eye provides business IT services by arrangement. We do not operate a walk-in repair counter.
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Discuss an IT requirement
For security, do not include passwords, recovery codes or other secret values in your first email.
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