← Customer Help & Support

Account access

My authenticator code is not working, or I have lost my phone.

Check that your phone’s date and time are set automatically, then try a fresh code for your Bulls-Eye account. If you saved recovery codes, use an unused code through the recovery option.

If you have neither your authenticator nor a recovery code, contact Bulls-Eye for a verified recovery process. Do not send us a password, authenticator setup key or unused recovery code. Administrator access requires an authenticator.