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Account access

My invitation or verification email has not arrived. What should I do?

Check the address you entered and your junk or spam folder. Use Resend verification when the verification screen permits it, then use the newest message. If it still does not arrive, contact us with the address you tried and the approximate time. We can check delivery without asking for your password.

If an invitation has expired, ask us to issue a fresh invitation. Forwarding someone else’s invitation will not give you authorised access.